Arihant Courier Tracking: Complete Guide for Indian Customers (2025)
Arihant Courier Services operates as a logistics provider in India, specializing in domestic courier and parcel delivery across various regions. Understanding how to effectively track Arihant courier shipments ensures visibility over your packages and enables quick resolution of delivery issues throughout the transit process.
What is Arihant Courier Tracking?
Arihant courier tracking is a shipment monitoring system that enables customers to check real-time status updates of their parcels from pickup to final delivery. Each shipment receives a unique tracking number that connects to Arihant’s logistics database, providing detailed information about the package’s current location, transit checkpoints, and estimated delivery timeline.
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The tracking mechanism operates through barcode scanning at key points including pickup locations, sorting centers, transit hubs, and delivery destinations. These scans automatically update the central system, making shipment information accessible to customers through multiple channels including web portals, SMS services, and customer support.
How to Track Arihant Courier Shipments
Official Arihant Courier Website Tracking
The primary tracking method for Arihant shipments:
- Visit the official Arihant Courier website
- Navigate to the tracking section on homepage
- Enter your complete tracking number in the input field
- Click “Track Shipment” or “Submit” button
- Review detailed tracking information including status history and location
The web portal displays comprehensive tracking data including booking confirmation, current status, facility-wise movement, expected delivery date, and delivery confirmation with recipient details.
SMS Tracking Service
Arihant may provide SMS-based tracking for mobile users:
- Send your tracking number to Arihant’s designated SMS service number
- Receive automated reply with current shipment status
- Useful for tracking without internet connectivity
- Works across all major Indian mobile networks
- Check with Arihant customer service for active SMS tracking number
Phone-Based Customer Service Tracking
For personalized tracking assistance:
- Call Arihant customer service helpline during business hours
- Provide your tracking number to the representative
- Receive detailed verbal updates on package location and status
- Ask specific questions about delivery timing or complications
- Request escalation for significantly delayed shipments
Third-Party Courier Tracking Websites
Independent tracking platforms support Arihant shipments:
- Enter Arihant tracking number on multi-courier tracking aggregators
- Track shipments from different carriers in unified interface
- Beneficial for managing logistics across multiple service providers
- Access consolidated tracking history and delivery analytics
- Receive centralized notifications for status changes

Understanding Arihant Tracking Number Format
Arihant tracking numbers follow specific structural patterns:
Tracking Number Characteristics:
- Length: Typically 10-16 alphanumeric characters
- Format: May contain combination of letters and numbers
- Case sensitivity: Usually case-insensitive but enter as displayed
- Location: Printed on shipping docket, booking receipt, and confirmation messages
- Uniqueness: Each tracking number is unique and non-reusable
Always verify your tracking number immediately upon booking. Store the tracking number in multiple secure locations (email, notes app, photographs) until successful delivery confirmation.
Arihant Courier Tracking Status Messages
Understanding status updates helps interpret your shipment’s progress:
| Status Message | Meaning | Expected Timeline |
|---|---|---|
| Shipment Booked | Order registered, pickup scheduled | Initial status |
| Picked Up | Package collected from sender | Within booking day |
| Received at Hub | Arrived at Arihant sorting facility | 4-12 hours post pickup |
| In Transit | Moving between Arihant facilities | 1-4 days depending on distance |
| Reached Destination City | Arrived in recipient’s city | 2-5 days from booking |
| Out for Delivery | Loaded on delivery vehicle | Same day delivery expected |
| Delivered | Successfully handed to recipient | Final confirmation status |
| Delivery Attempted | Recipient unavailable during attempt | Reattempt typically next day |
| Held at Branch | Awaiting customer action or pickup | Action required |
| Shipment Delayed | Facing operational delays | Updated timeline provided |
| Returning to Origin | Failed delivery, RTO initiated | 4-8 days return process |
Arihant Courier Service Coverage Areas
Arihant Courier operates in specific regions across India:
Primary Coverage:
- Major metropolitan cities with dedicated branch offices
- State capitals and tier-2 cities with direct connectivity
- Industrial areas and commercial zones
- Semi-urban regions through network partnerships
- Select rural areas via local delivery associates
Coverage Verification: Before booking, confirm serviceability to your destination pincode through Arihant’s website or customer service. This prevents booking issues, delivery failures, or unexpected additional charges for unserviceable locations.
Arihant Courier Delivery Timeframes
Standard delivery durations within Arihant service network:
| Service Type | Distance | Typical Delivery Time |
|---|---|---|
| Local Delivery | Within same city | 1-2 business days |
| Regional Standard | Same state delivery | 2-4 business days |
| Inter-State Express | Between states | 3-5 business days |
| Metro to Tier-2 | Major to smaller cities | 4-6 business days |
| Remote Areas | Difficult access locations | 6-9 business days |
| Priority Service | Express delivery option | 1-3 business days |
These timelines represent standard service under normal operating conditions. Actual delivery times may vary based on weather conditions, festival seasons, traffic situations, regional strikes, and operational factors specific to routes.
Step-by-Step Tracking Guide for Senders
Immediately After Booking
Initial Actions:
- Verify tracking number printed on receipt matches shipment details
- Save tracking number in digital format (email to yourself)
- Take photograph of complete booking receipt
- Share tracking number with recipient via WhatsApp, SMS, or email
- Wait 4-8 hours before attempting first tracking check
Documentation Management:
- Retain original booking receipt until delivery confirmation
- Store digital copies of all shipping documents
- Note customer service contact numbers for quick access
- Record declared value and item description for reference
- Keep insurance documentation if purchased
During Transit Monitoring
Daily Tracking Routine:
- Check tracking status once per day during business hours
- Document each status change with date and timestamp
- Note facility names where package has been scanned
- Compare actual progress against expected timeline
- Set reminders for tracking checks if managing multiple shipments
Issue Identification:
- Flag shipments with no updates for 48+ business hours
- Note any “Exception” or “Delay” status messages
- Identify patterns if multiple shipments to same area face issues
- Prepare to escalate before committed delivery date passes
- Maintain communication log with Arihant customer service
Step-by-Step Tracking Guide for Recipients
Preparation Phase
Before Expected Delivery:
- Obtain tracking number from sender immediately after booking
- Begin active tracking 2-3 days before expected delivery
- Verify sender provided correct delivery address and pincode
- Ensure mobile number on booking is active and reachable
- Identify alternative contact person if you’ll be unavailable
Availability Planning:
- Understand typical delivery windows (usually 10 AM – 6 PM)
- Plan to be available or arrange authorized alternate recipient
- Prepare identification documents if required for verification
- Keep COD payment ready in exact amount if applicable
- Clear access paths for delivery personnel if residential delivery
When Out for Delivery
Same-Day Actions:
- Keep phone volume on and accessible throughout the day
- Monitor tracking for any delivery attempt updates
- Respond immediately to delivery executive calls
- Provide landmark-based directions if address is difficult
- Inspect package condition before signing acceptance
Delivery Acceptance:
- Check package for external damage or tampering
- Verify tracking number on package matches your records
- Sign delivery proof only after satisfactory inspection
- Photograph package if any damage visible
- Report issues immediately before accepting delivery
Common Arihant Tracking Problems and Solutions
Tracking Number Not Recognized
Probable Causes:
- Recently booked shipment (2-8 hour system synchronization delay)
- Typographical error in tracking number entry
- Pickup not yet completed from sender location
- Booking pending confirmation or payment verification
- Technical database issues with tracking system
Resolution Steps:
- Wait minimum 8 hours after booking before tracking
- Verify each character of tracking number against booking receipt
- Check for common character confusions (0/O, 1/I/l, 8/B, 5/S)
- Remove all spaces, hyphens, or special characters
- Contact Arihant customer service with booking receipt for manual verification
No Tracking Updates for Extended Period
Common Reasons:
- Package in transit between scanning checkpoints
- Weekend or public holiday affecting scanning operations
- Remote route with limited scanning infrastructure
- Bulk shipment awaiting processing at consolidation center
- Scanner malfunction at specific facility
Corrective Actions:
- Allow 48-72 hours between updates during normal transit
- Consider extended gaps during festivals or seasonal peaks
- Verify if route includes remote areas with scanning delays
- Contact both origin and destination branches for manual status
- Request escalation if no updates exceed 4 business days
Repeated Delivery Attempt Failures
Typical Scenarios:
- Incomplete or incorrect delivery address provided
- Recipient phone number unreachable or switched off
- Gated community or office building access restrictions
- Recipient absent during multiple delivery attempts
- COD amount confusion or payment refusal
Solutions:
- Contact Arihant delivery branch immediately with tracking number
- Update recipient contact details if incorrect
- Provide complete address with landmarks and gate codes
- Authorize alternate recipient with identification details
- Arrange self-pickup from nearest Arihant branch office
Package Showing Delivered But Not Received
Immediate Actions:
- Check with all household/office members about package receipt
- Look in common delivery areas (mailroom, reception, security)
- Contact sender to verify delivery address was correct
- Call Arihant customer service within 24 hours of false delivery
- Request Proof of Delivery (POD) documents with signature and photo
Documentation Required:
- Tracking number and booking receipt
- Screenshot of “Delivered” status with timestamp
- List of authorized recipients at delivery location
- Photos proving non-receipt if claiming misdelivery
- Police complaint (FIR) copy if suspected theft
Best Practices for Effective Tracking
For Individual Customers
Pre-Shipment:
- Double-check recipient address including pincode before booking
- Provide both primary and alternate contact numbers
- Include delivery instructions for complex addresses
- Declare accurate item value for proper insurance coverage
- Choose appropriate packaging for item protection
During Transit:
- Track shipment at consistent times daily
- Save screenshots of important status changes
- Maintain proactive communication with recipient
- Contact customer service at first sign of unusual delays
- Keep all documentation accessible for queries
For Business Customers
Systematic Tracking Management:
- Create centralized tracking spreadsheet for all shipments
- Assign dedicated team member for daily tracking updates
- Implement color-coding for status categories (delivered, in-transit, exception)
- Set up automated reminders for tracking checks
- Generate weekly reports on delivery performance
Customer Communication:
- Share tracking numbers immediately after booking
- Send proactive updates when status changes to out-for-delivery
- Notify customers of any delays before they inquire
- Provide Arihant customer service contact for direct queries
- Follow up post-delivery for satisfaction confirmation
Performance Analysis:
- Track delivery success rates by destination zone
- Identify problematic routes or recurring delay patterns
- Measure average delivery times for different regions
- Document reasons for failed deliveries
- Use data to optimize logistics decisions
Arihant Courier Additional Services
Cash on Delivery (COD) Tracking
Monitor COD shipments with additional considerations:
COD-Specific Tracking:
- Track both delivery confirmation and payment collection
- Verify COD amount collected matches booking value
- Monitor remittance timeline from Arihant to sender account
- Access COD reconciliation reports if business customer
- Flag discrepancies in collection amounts immediately
COD Best Practices:
- Clearly communicate COD amount to recipient
- Confirm recipient has exact payment ready
- Track COD remittance separately from delivery status
- Reconcile collections with delivery confirmations weekly
- Report missing or incorrect COD payments within 48 hours
Proof of Delivery (POD) Access
Obtain delivery verification documents:
POD Request Process:
- Contact Arihant customer service with tracking number
- Request POD within 7 days of delivery for best results
- Specify required format (email scan, physical copy)
- POD typically includes recipient signature and timestamp
- Some services provide delivery location photographs
POD Usage:
- Essential for resolving delivery disputes
- Required for insurance or damage claims
- Needed for payment release in B2B transactions
- Proof for customer service escalations
- Audit trail for business accounting
Bulk Shipment Management
Features for high-volume shippers:
Business Customer Benefits:
- Dedicated account manager for support
- Dashboard access for batch tracking
- Upload multiple tracking numbers via CSV file
- Automated exception alerts via email/SMS
- Customized delivery performance reports
- Preferential rates for volume commitments
Integrating Arihant Tracking into E-commerce
Manual Integration Methods
For small to medium e-commerce sellers:
Order Management Integration:
- Record Arihant tracking number in order management system
- Update order status when tracking shows key milestones
- Send tracking number to customers via automated emails
- Link to Arihant tracking page from order status interface
- Flag orders with delivery exceptions for customer service follow-up
Customer Communication Workflow:
- Order confirmation: Include expected dispatch date
- Dispatch confirmation: Share Arihant tracking number
- In-transit update: Notify when package reaches destination city
- Out-for-delivery alert: Same-day delivery expected
- Delivery confirmation: Thank customer and request feedback
Spreadsheet-Based Tracking
For businesses without technical systems:
Tracking Spreadsheet Structure:
- Column A: Order ID
- Column B: Customer name and phone
- Column C: Arihant tracking number
- Column D: Booking date
- Column E: Current status
- Column F: Last update date
- Column G: Expected delivery date
- Column H: Actual delivery date
- Column I: Issues/Notes
Daily Workflow:
- Update tracking status for all active shipments
- Flag shipments with no updates in 48 hours
- Contact Arihant for flagged shipments
- Update customers on out-for-delivery status
- Archive delivered shipments weekly
Security Considerations in Tracking
Protecting Tracking Information
Tracking numbers contain limited sensitive information but require protection:
Security Best Practices:
- Share tracking numbers only through secure channels
- Avoid posting tracking details on public social media
- Don’t include full tracking numbers in public forum discussions
- Use encrypted email when sending tracking information
- Educate recipients about tracking information safety
Identifying Delivery Scams
Recognize fraudulent communications claiming to be from Arihant:
Legitimate Arihant Communications:
- Come from official phone numbers or email domains
- Reference your specific tracking number
- Never request banking credentials or OTPs
- Don’t demand immediate payment through unofficial channels
- Match information available on official tracking portal
Red Flags for Scams:
- Unexpected delivery notifications for packages you didn’t order
- Requests for personal or financial information
- Pressure tactics demanding urgent action or payment
- Links to non-official websites or tracking portals
- Generic messages without specific tracking number references
- Requests for payment via gift cards or cryptocurrency
Handling Disputes and Claims
Documentation for Dispute Resolution
Maintain comprehensive records:
Essential Documents:
- Original booking receipt with tracking number
- Screenshots of all tracking status updates with timestamps
- Communication records (call logs, emails, SMS) with Arihant
- Photographs of package condition if damage claimed
- Proof of declared value (invoices, purchase receipts, product details)
- Recipient statements if delivery dispute
Escalation Framework
When standard customer service doesn’t resolve issues:
Level 1 – Local Branch: Contact Arihant branch manager in your city for direct intervention on delivery or tracking issues.
Level 2 – Regional Manager: Escalate to regional operations manager for unresolved branch-level issues or systemic problems.
Level 3 – Head Office: Submit written complaint to Arihant corporate office with complete case documentation and timeline.
Level 4 – Consumer Protection: File complaint with District Consumer Disputes Redressal Commission for unresolved grievances.
Level 5 – Insurance Claims: Initiate insurance claim process for insured shipments that are lost, damaged, or stolen.
Expected Resolution Timeframes
Realistic timelines for different issue types:
- Tracking system errors: 24-48 hours
- Address correction requests: 1-2 business days
- Delivery reattempt arrangements: 2-3 business days
- Lost package investigations: 7-15 business days
- Damage claim assessments: 15-30 days with documentation
- Insurance claim settlements: 30-60 days depending on claim value
Comparing Arihant with Other Couriers
Understanding Arihant’s tracking relative to competitors:
| Feature | Arihant Courier | National Players | Regional Couriers |
|---|---|---|---|
| Online tracking | Available | Standard offering | Variable availability |
| Update frequency | Moderate | High frequency | Often limited |
| Mobile app | Check availability | Usually available | Rarely offered |
| SMS tracking | Basic service | Multi-channel alerts | Limited or none |
| API integration | Verify with provider | Standard for businesses | Rarely available |
| POD access | Manual request | Dashboard access | Manual request |
| Coverage scope | Regional/select areas | Pan-India | Hyperlocal focus |
| Tracking reliability | Moderate | Generally high | Variable |
Alternative Tracking During System Issues
When Online Tracking Fails
Direct Communication Methods:
- Call destination Arihant branch with tracking number
- Visit nearest Arihant office in person with ID and booking receipt
- Request manual tracking update from branch operations staff
- Get delivery executive’s contact number for direct coordination
- Arrange branch pickup if repeated delivery attempts fail
Written Communication:
- Email Arihant customer service with tracking number and issue
- Send detailed complaint to registered corporate address
- Include all supporting documentation (receipts, screenshots)
- Request specific resolution and response timeline
- Follow up every 2-3 business days for status
Social Media Support
If Arihant maintains social media presence:
- Check for official Facebook or Twitter customer service accounts
- Send direct message with tracking number and brief issue description
- Public posts sometimes receive faster attention due to visibility
- Maintain professional and factual communication tone
- Follow up on reference numbers or tickets provided
Future Trends in Courier Tracking
Technological developments shaping tracking systems:
Emerging Technologies:
- GPS-based real-time vehicle and package tracking
- Artificial intelligence for accurate delivery time predictions
- IoT sensors monitoring package condition during transit
- Blockchain technology for tamper-proof delivery verification
- Drone and autonomous vehicle tracking for last-mile delivery
Customer Experience Enhancements:
- Live tracking of delivery executive location
- Precise 30-minute delivery window notifications
- Photo verification of delivery location and condition
- Digital signature capture replacing paper POD
- Direct messaging with delivery personnel
- Proactive issue resolution before customer complaints
Indian courier companies progressively adopt these technologies based on investment capacity and competitive pressures. Adoption timelines vary between national players and regional operators like Arihant.
Frequently Asked Questions (FAQs)
Q1: How long does Arihant Courier take for delivery in India?
Arihant delivery times vary by distance: local deliveries take 1-2 business days, same-state shipments need 2-4 days, inter-state deliveries require 3-5 days, and remote areas need 6-9 days. Express services reduce these timelines by 1-2 days with additional charges.
Q2: What should I do if my Arihant tracking number shows no information?
Wait 8 hours after booking for system updates, verify tracking number accuracy against your receipt, and contact Arihant customer service if the number remains invalid after 24 hours. Ensure pickup was completed from the sender’s location.
Q3: How can I get proof of delivery from Arihant Courier?
Contact Arihant customer service with your tracking number and request POD documentation. Request within 7 days of delivery for best results. POD typically includes recipient signature, delivery date-time, and sometimes delivery photographs for verification.
Q4: Why is my Arihant tracking stuck on “In Transit” for several days?
Transit delays occur due to long distances, scanning gaps between facilities, weekends, holidays, or operational issues. Contact origin and destination branches directly if tracking shows no updates for 72+ business hours to request manual status verification.
Q5: Can I change the delivery address after my Arihant shipment is dispatched?
Contact Arihant customer service immediately with your tracking number to request address modification. Changes are possible if the package hasn’t reached the destination city or been loaded for delivery, though success depends on current shipment location and operational feasibility.