Bank of Baroda Courier Tracking| Get Updates in a Single Click
Bank of Baroda, one of India’s leading public sector banks with over 8,300 branches nationwide, sends millions of critical banking documents through courier services annually. These shipments include debit cards, credit cards, cheque books, account statements, loan documents, and other essential banking materials that customers need to track for security and timely receipt.
What is Bank of Baroda Courier Tracking?
Bank of Baroda courier tracking is the system that allows customers to monitor the delivery status of banking documents and cards dispatched by the bank. When Bank of Baroda sends any physical document or card to a customer’s registered address, they assign a unique tracking number (AWB – Air Waybill number) that enables real-time monitoring of the shipment’s journey from the bank’s dispatch center to the customer’s doorstep.
This tracking mechanism is crucial because banking documents contain sensitive information, and customers need assurance that their items are moving through secure channels and will reach them within expected timeframes.
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Types of Documents Bank of Baroda Sends via Courier
Bank of Baroda uses courier services for various document deliveries:
| Document Type | Typical Delivery Time | Tracking Available | Notification Method |
|---|---|---|---|
| Debit Cards (New/Reissue) | 7-10 working days | Yes | SMS/Email |
| Credit Cards | 7-15 working days | Yes | SMS/Email |
| Chequebooks | 5-10 working days | Yes | SMS/Email |
| Account Statements | 7-10 working days | Limited | SMS |
| Loan Sanction Letters | 7-10 working days | Yes | Email/SMS |
| Welcome Kits (New Accounts) | 10-15 working days | Yes | SMS/Email |
| PIN/IPIN Mailers | 7-10 working days | Limited | SMS |
| Fixed Deposit Receipts | 7-10 working days | Yes | SMS |
| Insurance Documents | 10-15 working days | Yes | |
| Investment Certificates | 10-15 working days | Yes | Email/SMS |
Courier Partners Used by Bank of Baroda
Bank of Baroda partners with multiple courier services across India to ensure comprehensive coverage:
Blue Dart Express The primary courier partner for most metro cities and urban areas. Blue Dart handles credit card deliveries, high-value documents, and priority shipments with comprehensive tracking capabilities.
DTDC Courier Used extensively for tier-2 and tier-3 city deliveries, DTDC manages chequebook deliveries, account statements, and general banking correspondence.
India Post Speed Post For remote areas and locations where private couriers have limited reach, Bank of Baroda uses India Post’s Speed Post service, particularly for rural and semi-urban branches.
Professional Couriers Regional courier partners handle localized deliveries in specific states or zones, particularly for branch-specific document dispatch.
Trackon Couriers Used in select regions for bulk document dispatch and routine banking correspondence.
How to Find Your Bank of Baroda Courier Tracking Number
Method 1: SMS Notification Bank of Baroda sends an automated SMS to your registered mobile number when documents are dispatched. This message contains the tracking number (AWB), courier company name, and expected delivery timeframe. The SMS typically arrives within 24 hours of dispatch.
Method 2: Email Notification For credit cards, loan documents, and account opening kits, the bank sends email notifications to your registered email address with complete tracking details and direct tracking links.
Method 3: NetBanking Portal Log in to Bank of Baroda’s internet banking portal, navigate to the “Service Requests” or “Card Services” section, and check the status of your request. Active dispatches will show tracking numbers alongside delivery status.
Method 4: Mobile Banking App The Baroda M-Connect Plus app displays tracking information for card deliveries under the “Card Services” menu. Navigate to your card request status to view tracking details.
Method 5: Branch Inquiry Visit your home branch or call the branch manager to request tracking information for dispatched documents. Provide your account number and document request reference number.
Method 6: Customer Care Contact Bank of Baroda’s customer care at 1800 258 4455 (toll-free) or 0120-2304455 and provide your account details to obtain tracking numbers for dispatched items.
Step-by-Step Guide to Track Bank of Baroda Courier
Step 1: Locate Your Tracking Number Retrieve the AWB number from the SMS or email notification sent by Bank of Baroda. The tracking number is typically 10-12 digits long and may include alphanumeric characters depending on the courier service.
Step 2: Identify the Courier Partner Check which courier company is handling your delivery. This information is mentioned in the Bank of Baroda notification message alongside the tracking number.
Step 3: Visit the Courier Website Navigate to the official tracking page of the identified courier service:
- Blue Dart
- DTDC
- India Post
- Trackon
Step 4: Enter Tracking Details Input your AWB number in the tracking field on the courier’s website and click submit or track button.
Step 5: Review Tracking Information Examine the tracking timeline showing all scans, current location, and estimated delivery date. Note any exceptions or delivery attempts.
Step 6: Use Universal Tracking Tools Alternatively, use multi-courier tracking platforms that allow tracking across different courier services without visiting individual websites.
Understanding Bank of Baroda Courier Tracking Status
Different tracking statuses indicate where your banking document is in the delivery process:
| Tracking Status | Meaning | Action Required |
|---|---|---|
| Booked/Manifested | Courier received shipment from bank | None – Wait for pickup scan |
| Picked Up | Collected from bank branch/dispatch center | None – In transit to hub |
| In Transit | Moving between sorting facilities | None – Monitor progress |
| Reached Destination City | Arrived at delivery location hub | None – Out for delivery soon |
| Out for Delivery | Assigned to delivery executive | Be available at registered address |
| Delivered | Successfully handed over | Verify contents immediately |
| Delivery Attempted | Address not located/recipient unavailable | Contact courier for reattempt |
| RTO Initiated | Returning to bank after failed attempts | Contact bank immediately |
| On Hold | Pending clarification/verification | Check for courier communication |
| Undelivered | Failed delivery – customer refused/incorrect address | Update address with bank |
Common Issues with Bank of Baroda Courier Tracking
Tracking Number Not Working Tracking numbers become active only after the first courier scan, which may take 24-48 hours after dispatch. If the tracking remains inactive beyond 72 hours, contact the bank to verify dispatch status.
No Tracking Updates for Days Shipments moving through remote areas or during transit between major hubs may show static status for 2-4 days. If no updates appear for more than 5 working days, escalate with both the courier and bank.
Incorrect Address on Tracking If tracking shows an incorrect delivery address, immediately contact your Bank of Baroda branch to update your registered address. Request courier address correction if the shipment hasn’t reached the destination city.
Multiple Failed Delivery Attempts Failed deliveries due to recipient unavailability trigger RTO (Return to Origin). Monitor tracking closely during the “Out for Delivery” phase and coordinate with the delivery executive through the contact number provided in tracking details.
Delivered Status Without Receipt If tracking shows “Delivered” but you haven’t received the document, check with family members or building security. Review proof of delivery in tracking details. Report non-receipt to Bank of Baroda within 24 hours.
Long Transit Times to Remote Areas Deliveries to rural areas, hilly regions, or remote pin codes take 15-20 working days. India Post Speed Post is commonly used for such locations with limited tracking granularity.
Security Measures for Bank of Baroda Courier Deliveries
Sealed Packaging All banking documents arrive in tamper-evident sealed envelopes or packages. Never accept packages that appear opened, damaged, or resealed.
OTP Verification for Cards Debit and credit card deliveries require OTP verification sent to your registered mobile number. Delivery executives cannot hand over cards without successful OTP authentication.
Identity Verification Couriers may request government-issued photo identification before delivering banking documents to ensure they reach the correct recipient.
Signature Requirement High-value documents require recipient signatures with date and time stamps as proof of delivery.
Tracking Confidentiality Tracking numbers for banking documents should be kept confidential and not shared on public platforms to prevent fraudulent tracking or interception attempts.
What to Do When You Receive Bank of Baroda Courier
Immediate Verification Steps:
- Check Package Integrity: Inspect the envelope or package for any signs of tampering before accepting delivery
- Verify Sender Details: Confirm the package is genuinely from Bank of Baroda by checking sender information on the label
- Provide Proper Identification: Show valid ID proof to the delivery executive as requested
- Enter OTP (for cards): Input the OTP received on your mobile number for card deliveries
- Sign Proof of Delivery: Sign the delivery receipt only after receiving and inspecting the package
- Open Immediately: Open the package in front of the delivery executive if possible to verify contents
- Check Contents: Ensure you received the correct document or card matching your request
- Activate Cards Promptly: For debit/credit cards, follow activation instructions immediately to prevent misuse
- Report Discrepancies: If contents don’t match expectations, photograph everything and report to the bank immediately
- Retain Tracking Information: Save tracking details and delivery receipts for future reference
How to Expedite Bank of Baroda Document Delivery
Update Contact Information Ensure your mobile number and email address registered with Bank of Baroda are current and active to receive tracking notifications promptly.
Verify Registered Address Confirm your communication address in the bank’s records matches your current residence. Incorrect addresses cause delivery failures and delays.
Choose Faster Delivery Options When requesting cards or documents, ask your branch if expedited delivery options are available for urgent requirements.
Provide Delivery Instructions Give specific landmarks, building names, and alternate contact numbers to your branch when requesting document dispatch to facilitate easier delivery.
Track Proactively Monitor tracking status regularly and be available at your registered address during business hours when the status shows “Out for Delivery.”
Coordinate with Delivery Executive Once tracking shows your location’s delivery hub scan, contact the courier company to confirm delivery date and time slot.
Bank of Baroda Branch-Wise Courier Tracking
Different Bank of Baroda branches may use different courier partners based on regional tie-ups:
Metro City Branches Primarily use Blue Dart and DTDC for faster deliveries with comprehensive tracking. Typical delivery time: 5-7 working days.
Tier-2 City Branches Utilize DTDC, Trackon, and India Post depending on pin code serviceability. Delivery time: 7-12 working days.
Rural Area Branches Predominantly rely on India Post Speed Post due to wider reach. Delivery time: 10-20 working days with basic tracking.
Regional Rural Banks (RRBs) Sponsored by BOB May have separate courier arrangements with regional partners. Tracking availability varies by location.
Tracking Bank of Baroda Credit Card Delivery
Credit card deliveries follow specific protocols:
Stage 1: Card Production After credit card approval, the card production process takes 3-5 working days. No tracking is available during this stage.
Stage 2: Dispatch to Courier Once produced, cards are handed over to courier services with tracking number generation. Bank sends SMS notification within 24 hours.
Stage 3: Transit Phase Cards move through the courier network with regular tracking updates. This phase typically takes 5-10 working days.
Stage 4: Local Delivery Hub When cards reach the destination city hub, tracking shows “Reached Destination” status. Delivery occurs within 1-2 business days.
Stage 5: OTP Delivery The delivery executive contacts you and requests OTP authentication. Bank sends OTP to registered mobile number for verification.
Stage 6: Physical Handover After OTP verification and identity confirmation, the credit card is delivered against signature.
Tracking Bank of Baroda Debit Card Delivery
Debit card tracking follows a similar but slightly faster process:
New Account Debit Cards Included in the welcome kit, dispatched 7-10 days after account opening with combined tracking for the entire kit.
Replacement Debit Cards Issued within 5-7 working days of request with separate tracking number sent via SMS.
Upgraded Debit Cards When upgrading to premium variants (like Premium/Titanium), tracking information is provided similar to new card issuance.
PIN Mailers Sent separately from cards through registered post or courier with limited or no tracking, arriving 5-7 days after card delivery.
Alternative Methods When Tracking Fails
Bank of Baroda Customer Care Call the 24×7 customer care helpline at 1800 258 4455 and provide your account number to check dispatch and delivery status of documents.
Branch Visit Visit your home branch with your account passbook or debit card. The branch can check internal dispatch records and provide courier details.
Email Support Send an email to Bank of Baroda’s customer support at connect@bankofbaroda.com with your account details and tracking inquiry.
Bob World Mobile App Check the “Track Request” section in the mobile app for status updates on pending document deliveries.
Regional Office Contact For unresolved tracking issues, contact your regional Bank of Baroda office. Regional office contact details are available on the bank’s official website.
Technology Behind Bank of Baroda Courier Integration
API Integration Bank of Baroda’s core banking system integrates with courier partner APIs to automatically generate tracking numbers and push notifications to customers.
Automated Dispatch Management Branch-level document dispatch is recorded in centralized systems that trigger courier booking and tracking number allocation.
SMS Gateway Integration Real-time SMS notifications are sent through integrated gateways when courier partners update tracking status at key checkpoints.
CRM Integration Customer relationship management systems store tracking history, allowing bank personnel to quickly retrieve tracking information during customer inquiries.
Regulatory Compliance in Bank Document Courier
RBI Guidelines Bank of Baroda follows Reserve Bank of India guidelines for secure dispatch of banking documents, requiring tamper-proof packaging and identity verification for sensitive items.
Data Privacy Tracking information and delivery details are protected under data privacy regulations, ensuring customer address and document details remain confidential.
Delivery Timelines RBI mandates banks to deliver debit cards within 7-10 working days and credit cards within 15 working days from application approval, making tracking essential for compliance monitoring.
FAQs about Bank of Baroda Courier Tracking
How long does Bank of Baroda delivery tracking take to show active status after dispatch?
Bank of Baroda delivery tracking typically becomes active within 24-72 hours after you receive the tracking SMS notification. The bank dispatches documents within 3-5 working days after request approval, while debit cards for new accounts are dispatched 7-10 days after account opening. Credit cards are dispatched 7-10 days after application approval. Tracking numbers activate only after the courier company performs the first scan during pickup from the bank branch. If your tracking remains inactive beyond 72 hours, contact Bank of Baroda customer care to verify the shipment status.
What should I do if my BOB delivery tracking shows delivered but I didn’t receive it?
If your BOB delivery tracking shows delivered but you haven’t received the package, first verify with family members or neighbors if they accepted the delivery on your behalf. Check with your building security, apartment manager, or mailroom as they sometimes receive and store courier packages. Review the proof of delivery in the tracking details—many couriers now upload delivery photographs showing where the package was left and recipient signatures. If you still cannot locate your document or card, immediately contact Bank of Baroda customer care and the courier partner to report the issue and request investigation.
Can I change the delivery address for Bank of Baroda courier tracking after dispatch?
Address changes after dispatch are complex but may be possible depending on your shipment’s current location in the delivery network. If your Bank of Baroda courier tracking shows the shipment hasn’t reached your city’s delivery hub yet, contact Bank of Baroda customer care immediately with your tracking number. The bank may be able to coordinate with the courier partner for address correction or rerouting. Provide the complete new delivery address including pincode. However, once the package reaches the local delivery center or is out for delivery, address modifications become nearly impossible.
How do I check etstrak tracking status BOB for my Bank of Baroda shipment?
To check etstrak tracking status BOB, visit the Etstrak courier tracking website if Bank of Baroda has used Etstrak as the courier partner for your shipment. Enter your tracking number or AWB number in the tracking field to view real-time updates about your document or card delivery. The system displays current location, transit history, and estimated delivery date. You can also enable SMS and email notifications through the Etstrak portal to receive automatic updates. If you’re unsure which courier service is handling your shipment, check the tracking SMS sent by Bank of Baroda for courier partner details.
Why is my Bank of Baroda eta track number not showing any information?
Your Bank of Baroda eta track number may not show information for several reasons. Tracking numbers activate only after the courier performs the first scan during package pickup from the bank, which can take 24-72 hours after you receive notification. If tracking remains inactive beyond 72 hours, possible reasons include the bank hasn’t physically handed over the shipment to the courier yet, incorrect tracking number in the SMS notification, or courier system update delays. Double-check the tracking number for typos and verify you’re using the correct courier’s tracking portal. Contact Bank of Baroda customer care if the issue persists.
How can I track BOB cheque book tracking and other documents sent through different couriers?
For BOB cheque book tracking and other documents, Bank of Baroda uses multiple courier partners including Etstrak, India Post, Bluedart, and DTDC depending on your location. The most efficient tracking method is using universal courier tracking platforms that support multiple courier services simultaneously. These tools allow you to enter all your tracking numbers in one place regardless of the courier company. Alternatively, check the SMS notification from Bank of Baroda which mentions the specific courier partner, then visit that courier’s website directly. You can also track through the Bank of Baroda mobile banking app which may provide integrated tracking links.
What is track cheque book status BOB and how do I monitor it?
To track cheque book status BOB, you need the tracking number sent via SMS by Bank of Baroda after your cheque book is dispatched. Enter this tracking number on the courier partner’s website mentioned in the SMS (usually Etstrak, India Post, or regional couriers). The tracking system shows your cheque book’s current location, transit updates, and expected delivery date. Cheque books are typically dispatched within 3-5 working days of your request through internet banking, mobile app, or branch visit. You can also check the status through Bank of Baroda’s customer care or by visiting your home branch with your account details.
How does Bank of Baroda welcome kit tracking work for new account holders?
Bank of Baroda welcome kit tracking allows new account holders to monitor the delivery of their welcome kit containing debit card, cheque book, and account information. The welcome kit is typically dispatched 7-10 days after account opening. Bank of Baroda sends an SMS and email with the tracking number and courier partner details once the kit is dispatched. Use this tracking number on the specified courier’s website to view real-time delivery status. The welcome kit is usually sent via registered post or courier to your registered address, and you may need to provide identification and sign for receipt upon delivery.
Can I use Bank of Baroda check book tracking online to monitor my cheque book delivery?
Yes, you can use Bank of Baroda check book tracking online by visiting the courier partner’s tracking portal mentioned in your dispatch SMS. Enter your tracking number to view comprehensive delivery updates including current location, transit checkpoints, and estimated delivery time. Alternatively, log into your Bank of Baroda internet banking account or mobile app where tracking links may be available in the service request section. For cheque book requests made through branches, you can also call Bank of Baroda customer care with your account number to get tracking information and delivery status updates.
What should I do if my BOB cheque book tracking online shows delayed delivery?
If your BOB cheque book tracking online shows delayed delivery beyond the expected timeframe, first check the tracking page for any exception messages or delay reasons. Common causes include incorrect address, recipient unavailable, local delivery issues, or courier operational delays. Contact the courier partner directly using the contact details on their tracking page to inquire about the specific delay. If the delay is significant or unexplained, contact Bank of Baroda customer care with your tracking number and account details. The bank can escalate the issue with the courier partner or arrange for a replacement cheque book if necessary.