Lenskart Courier Tracking | 24/7 Shipment Updates
Ordering eyeglasses or contact lenses online has become incredibly convenient, and Lenskart has emerged as India’s leading eyewear retailer. After placing your order, the most important step is tracking your delivery to know exactly when your new glasses will arrive. This comprehensive guide explains everything you need to know about tracking your Lenskart order efficiently.
Understanding Lenskart’s Delivery System
Lenskart partners with multiple courier services to ensure timely delivery of eyewear products across India. Once your order is dispatched from their facility, you receive a tracking number that allows you to monitor your shipment’s journey from the warehouse to your doorstep. The company typically uses services like Delhivery, Bluedart, DTDC, and other regional couriers depending on your location.
How to Track Lenskart Order: Step-by-Step Process
Tracking your Lenskart shipment is straightforward and can be done through multiple methods. Here’s how you can monitor your eyewear delivery:
Method 1: Lenskart Website or App
The most direct way to track lenskart order is through the official platform:
- Visit the Lenskart website or open the mobile app
- Log in to your account using your credentials
- Navigate to “My Orders” section
- Select the order you want to track
- View real-time tracking information and delivery status
Method 2: Lenskart AWB Tracking
If you have the AWB (Air Waybill) number, you can track your order directly:
- Locate the AWB number in your order confirmation email or SMS
- Visit the courier partner’s website mentioned in your shipping notification
- Enter the AWB tracking number in the tracking field
- Access detailed shipping updates and estimated delivery time
Method 3: Third-Party Tracking Platforms
Several courier tracking websites allow you to track lenskart order with awb number across multiple courier services simultaneously. Simply enter your tracking number, and these platforms fetch updates from the respective courier’s database.
Lenskart Order Tracking by AWB Number: What You Need to Know
The AWB number is your unique shipment identifier assigned when your order leaves Lenskart’s facility. This number typically consists of 10-15 digits and is crucial for monitoring your delivery across different courier networks.
Where to Find Your AWB Number
- Order confirmation email sent by Lenskart
- SMS notification received after dispatch
- “My Orders” section on Lenskart website or app
- Shipping partner’s tracking page linked in communications
Understanding Lenskart Courier Tracking Status Updates
When you track your order, you’ll encounter various status updates. Here’s what each means:
| Tracking Status | Description | Expected Action |
|---|---|---|
| Order Confirmed | Lenskart has received and confirmed your order | Wait for processing |
| In Production | Your eyewear is being manufactured | No action required |
| Dispatched | Order has left Lenskart facility with courier | Track using AWB number |
| In Transit | Shipment is moving between courier hubs | Monitor for updates |
| Out for Delivery | Courier agent is delivering to your address today | Be available to receive |
| Delivered | Package successfully handed over | Verify and inspect product |
| Failed Delivery Attempt | Delivery attempted but unsuccessful | Contact courier or reschedule |
Lenskart Track Order Timeline: What to Expect
Understanding typical delivery timelines helps set realistic expectations:
Standard Delivery (Non-Prescription Eyewear)
- Metro cities: 3-5 business days
- Tier-2 cities: 5-7 business days
- Remote areas: 7-10 business days
Prescription Eyewear (Requires Manufacturing)
- Production time: 5-7 days
- Transit time: 3-7 days additional
- Total: 8-14 business days
Contact Lenses
- In-stock items: 2-4 business days
- Special orders: 5-10 business days

Common Issues with Lenskart AWB Tracking and Solutions
Issue 1: AWB Number Not Working
If your awb tracking lenskart number isn’t showing results:
- Wait 12-24 hours after dispatch for the tracking to activate
- Verify you’ve entered the correct number without spaces
- Check if you’re using the correct courier’s tracking portal
- Contact Lenskart customer support for verification
Issue 2: Tracking Not Updating
When your lenskart tracking awb shows no movement:
- Allow 24-48 hours for updates during transit
- Shipments may be in transit between scanning points
- Check directly with the courier partner
- Reach out to Lenskart support after 3 days without updates
Issue 3: Delivery Delayed Beyond Expected Date
If your order is delayed:
- Check tracking for exception messages or delay reasons
- Contact the courier service using your AWB number
- Reach Lenskart customer care for intervention
- Request expedited delivery if urgently needed
Tips for Smooth Lenskart Courier Tracking Experience
1. Save Your Tracking Information Keep your AWB number, order ID, and courier details easily accessible in your email or notes app.
2. Enable Notifications Turn on SMS and email notifications from Lenskart to receive automatic updates about your order status.
3. Verify Delivery Address Double-check your shipping address during checkout to avoid delivery failures and delays.
4. Track Multiple Orders Efficiently If you have several orders, use the Lenskart app to track all shipments from one convenient dashboard.
5. Communicate with Delivery Agent When your order shows “Out for Delivery,” ensure your phone is accessible so the courier can reach you if needed.
How to Contact Lenskart for Tracking Support
If you encounter issues with lenskart order tracking or need assistance:
- Customer Care Number: 1800-111-111 (Toll-free)
- Email Support: customercare@lenskart.com
- Live Chat: Available on Lenskart website and app
- Social Media: Twitter and Facebook for quick responses
When contacting support, have your order ID, AWB number, and registered mobile number ready for faster resolution.
Lenskart Courier Tracking for Different Product Categories
Prescription Glasses
Prescription eyewear requires additional manufacturing time before dispatch. You can track lenskart order from the moment it enters production through final delivery. The tracking shows distinct stages including “Lens Processing,” “Frame Assembly,” “Quality Check,” and “Dispatched.”
Contact Lenses
Contact lens orders typically ship faster as most are pre-stocked items. Your lenskart awb tracking will show standard courier stages from warehouse to delivery.
Sunglasses and Accessories
Non-prescription items like sunglasses, frames, and accessories usually have the quickest turnaround, often dispatching within 24 hours of order placement.
What to Do After Delivery
Once your tracking shows “Delivered,” follow these steps:
- Inspect the Package: Check for any visible damage to the outer packaging
- Verify Contents: Open and confirm all items match your order
- Try Your Eyewear: Test prescription accuracy and frame fit
- Report Issues Immediately: Contact Lenskart within 24 hours if there are problems
- Leave Feedback: Share your delivery experience to help improve service
Understanding Delivery Exceptions
Sometimes, your lenskart courier tracking may show exception status:
- Address Issues: Incomplete or incorrect address requiring clarification.
- Recipient Unavailable: Multiple failed delivery attempts.
- Weather Delays: Natural conditions affecting transportation.
- Customs Hold: Rare, but possible for certain international components.
- Security Check: Additional verification required at courier facilities.
Comparison of Courier Partners Used by Lenskart
| Courier Partner | Typical Coverage | Average Delivery Time | Tracking Reliability |
|---|---|---|---|
| Delhivery | Pan-India | 3-7 days | Excellent |
| Bluedart | Major cities | 2-5 days | Excellent |
| DTDC | Nationwide | 4-8 days | Good |
| Ecom Express | Metro & Tier-2 | 3-6 days | Very Good |
| Local Couriers | Regional | 5-10 days | Variable |
Future of Lenskart Order Tracking
Lenskart continuously improves its tracking systems with features like:
- Real-time GPS tracking for last-mile delivery
- Predicted delivery time windows
- Live chat with delivery agents
- Photo proof of delivery
- Contactless delivery options with digital signatures
Conclusion
Efficient lenskart courier tracking ensures you stay informed about your eyewear order from production through delivery. Whether you’re tracking through AWB numbers, the Lenskart platform, or third-party services, understanding the process helps you anticipate delivery, resolve issues quickly, and receive your eyewear without hassle. With multiple tracking methods available and responsive customer support, Lenskart makes it easy to monitor your valuable eyewear purchases every step of the way.
Remember to save your tracking details, enable notifications, and don’t hesitate to contact support if you encounter any challenges with your delivery. Your perfect vision is just a tracked delivery away! Also Track : Leopard Courier Tracking to know the status of your delayed parcel.
Frequently Asked Questions About Lenskart Courier Tracking
How can I track my Lenskart order with AWB number?
To track lenskart order with awb number, locate your AWB number in the dispatch confirmation email or SMS sent by Lenskart. Visit the courier partner’s website mentioned in your notification (such as Delhivery, Bluedart, or DTDC) and enter the AWB number in their tracking portal. Alternatively, log into your Lenskart account, go to “My Orders,” and click on the specific order to view tracking details. The AWB tracking lenskart system provides real-time updates on your shipment’s location and estimated delivery time.
Why is my Lenskart tracking not updating?
If your lenskart awb tracking isn’t showing updates, it could be because your shipment is in transit between scanning checkpoints where updates may take 24-48 hours to appear. For newly dispatched orders, tracking information typically activates within 12-24 hours of dispatch. If your tracking hasn’t updated for more than 48 hours, verify you’re using the correct AWB number and courier partner’s website. Contact Lenskart customer care at 1800-111-111 or check with the courier service directly for detailed assistance.
How long does Lenskart take to deliver prescription glasses?
Lenskart delivery time for prescription glasses typically ranges from 8-14 business days total. This includes 5-7 days for manufacturing your customized lenses and frames, followed by 3-7 days for courier delivery depending on your location. Metro cities usually receive deliveries faster (3-5 days post-dispatch), while tier-2 cities and remote areas may take 5-10 days. You can track lenskart order status from production through delivery using your order ID or AWB number on the Lenskart platform.
Can I change my delivery address after Lenskart order is dispatched?
Once your Lenskart order shows “Dispatched” status, address changes become challenging but may still be possible depending on the shipment’s current location. Contact Lenskart customer support immediately at 1800-111-111 or use the live chat feature on their website. Provide your order ID and AWB number along with the new delivery address. If the package hasn’t reached the destination city’s delivery hub, the courier partner may be able to update the address. Address modification is most successful when requested within 24 hours of dispatch.
What should I do if my Lenskart order shows delivered but I didn’t receive it?
If your lenskart tracking shows “Delivered” but you haven’t received your eyewear, first check the proof of delivery details on the tracking page for the recipient’s name and delivery location. Verify with family members, neighbors, or building security if someone else accepted the package on your behalf. Check common drop-off locations like your mailroom, porch, or with building reception. If you still cannot locate the package, immediately contact Lenskart customer care at 1800-111-111 with your AWB number and order details. Lenskart will investigate with the courier partner and arrange for a replacement or refund if the package is confirmed lost.