Kamdhenu Courier Tracking: Complete Guide to Track Your Parcel Online in 2025
Kamdhenu Courier Tracking provides real-time visibility into your shipment’s journey across India. Whether you’re tracking business documents, e-commerce parcels, or personal packages, the online tracking system ensures transparency and timely updates from pickup to delivery. This comprehensive guide covers everything you need to know about tracking your Kamdhenu Air Service courier shipments in 2025.
What is Kamdhenu Courier Tracking?
Kamdhenu Courier Tracking is an online tracking system that allows customers to monitor their parcel’s movement in real-time using a unique tracking number (AWB number, docket number, or consignment number). The service provides instant updates on shipment status, current location, and estimated delivery time through an accessible web-based platform.
Established in 2003, Kamdhenu Air Service has built a strong reputation in India’s logistics industry over the past two decades. Operating from major cities including Delhi, Jaipur, Kolkata, Mumbai, Jodhpur, and Udaipur, the company offers reliable courier services with a focus on customer satisfaction and technological innovation.
How to Track Your Kamdhenu Courier Shipment Online

Tracking your Kamdhenu Air Service courier is straightforward. Follow these simple steps to check your parcel status:
Also Track: Kesari Courier Tracking
Step-by-Step Tracking Process
Step 1: Locate Your Tracking Number
- Find the AWB (Air Waybill) number on your booking receipt
- This unique identifier is typically 8-12 digits long
- Also referred to as docket number, LR number, or reference number
- Keep this number secure for all tracking queries
Step 2: Access the Tracking Platform
- Visit the official Kamdhenu Air Service website (kamdhenuairservice.com)
- Alternatively, use reliable third-party tracking tools for convenience
- Ensure stable internet connectivity for real-time updates
- The tracking page is accessible 24/7 from any device
Step 3: Enter Your Tracking Details
- Input your AWB tracking number in the designated field
- Remove any spaces, hyphens, or special characters
- Double-check the number for accuracy before submitting
- Avoid copying extra spaces from receipts
Step 4: Submit and View Results
- Click the “Track” or “Submit” button
- Wait a few seconds for the system to retrieve information
- Review the complete tracking timeline
- Check current status, location, and estimated delivery
Step 5: Interpret the Status Information
- Note your parcel’s current location and facility
- Review the transit history with timestamps
- Check estimated delivery date and time window
- Save tracking information for future reference
Understanding Kamdhenu Tracking Status Updates
When you track your shipment, various status messages indicate your parcel’s journey stage:
| Status | Meaning | Expected Next Step |
|---|---|---|
| Booked | Shipment registered in system | Awaiting pickup from sender |
| Picked Up | Collected from sender’s location | Moving to origin sorting hub |
| Dispatched | Left origin facility | In transit to destination city |
| In Transit | Moving through courier network | En route to destination hub |
| Reached Destination | Arrived at destination city facility | Being sorted for local delivery |
| Out for Delivery | Assigned to delivery executive | Delivery expected today |
| Delivered | Successfully handed to recipient | Shipment completed |
| Delivery Attempted | Unsuccessful delivery try | Redelivery will be scheduled |
| On Hold | Temporary delivery pause | Contact customer support |
| Return to Origin | Being sent back to sender | Multiple failed delivery attempts |
| Undelivered | Could not complete delivery | Address or recipient issue |
Key Features of Kamdhenu Courier Tracking System
Real-Time Tracking Updates
The tracking system provides live updates as your parcel moves through different checkpoints. Each scan at a facility or during transit immediately updates the tracking information, ensuring you have the most current status available.
24/7 Accessibility
Track your shipments anytime, anywhere with round-the-clock online tracking functionality. The system is accessible from desktop computers, laptops, smartphones, and tablets without any restrictions.
Comprehensive Transit History
View detailed information about your shipment including:
- Complete journey timeline with date and time stamps
- All scan locations and facility names
- Current location with city details
- Estimated delivery date calculation
- Proof of delivery confirmation
- Recipient name and signature details
User-Friendly Interface
The tracking platform features an intuitive design that makes it easy for anyone to check their parcel status without technical knowledge. Simply enter the tracking number and get instant results.
Multi-Shipment Tracking
For businesses or individuals with multiple parcels, the system can handle tracking several consignments simultaneously, making it convenient for bulk shippers and e-commerce businesses.
Secure and Reliable
The tracking system maintains data security and privacy, ensuring your shipment information and personal details remain confidential throughout the delivery process.
Kamdhenu Air Service Courier Services Overview
Understanding the range of services helps you choose the right shipping option for your needs:
Domestic Courier Services
| Service Type | Transit Time | Best For |
|---|---|---|
| Express Air Service | Same day / 24 hours | Urgent documents, time-sensitive shipments |
| Standard Delivery | 2-4 days | Regular parcels, business documents |
| Economy Service | 4-7 days | Non-urgent items, cost-effective shipping |
| Surface Cargo | 5-10 days | Heavy packages, bulk shipments |
Specialized Service Features
Same Day Delivery Available in Delhi and Jaipur for bulk documents and parcels at competitive rates, ensuring urgent shipments reach their destination within hours.
Document Courier Fast and secure delivery service for important papers, legal documents, certificates, and business correspondence with tracking at every stage.
Parcel Delivery Safe transportation of packages of various sizes with proper handling and care throughout the journey.
Cargo Services Heavy shipment solutions for commercial and industrial goods with specialized handling and tracking capabilities.
Business Solutions Customized courier services for corporate clients with dedicated account management and preferential pricing.
Additional Service Benefits
- Door-to-Door Pickup: Free collection from your location
- Delivery to Doorstep: Direct delivery to recipient’s address
- Transit Insurance: Available for valuable shipments on request
- COD Services: Cash on delivery options for sellers
- Proof of Delivery: Digital confirmation with recipient signature
- Customer Support: Dedicated helpline for tracking and queries
Kamdhenu Courier Network and Coverage

Major Service Locations
Kamdhenu Air Service operates across multiple states in India with strong presence in:
North India:
- Delhi NCR (Head Office region)
- Jaipur, Rajasthan (Major operational hub)
- Jodhpur, Rajasthan
- Udaipur, Rajasthan
East India:
- Kolkata, West Bengal (Regional Office: 214 Rabindra Sarani, Burrabazar)
- Howrah, West Bengal
- Comprehensive coverage across West Bengal
West India:
- Mumbai, Maharashtra
- Other major Maharashtra cities
Contact Information by Location
| Location | Address | Contact Number | |
|---|---|---|---|
| Delhi (Main) | Head Office, Delhi NCR | +91-011-2321-1796 | info@kamdhenuairservice.com |
| Jaipur | Bagadia Sadan Corner, Loha Mandi, Sansar Chandra Road | 0141-236-1003 | info@kamdhenuairservice.com |
| Kolkata | 214 Rabindra Sarani, Burrabazar, Kolkata – 700007 | 033-4007-8939 | info@kamdhenutransport.com |
| Howrah | Dhulagarh, New Korolah, Howrah – 711302 | 8617-745-054 | info@kamdhenutransport.com |
Network Capabilities
| Parameter | Details |
|---|---|
| Years in Operation | 20+ years (Est. 2003) |
| Service Coverage | Major cities and towns across India |
| Fleet Size | 200+ trucks for nationwide operations |
| PIN Code Coverage | 19,500+ serviceable PIN codes |
| Technology | GPS-enabled vehicles for tracking |
| Daily Capacity | Thousands of shipments processed |
| Delivery Network | Air, surface, and rail transport modes |
Common Kamdhenu Tracking Issues and Solutions
Problem 1: Tracking Number Not Working
Possible Causes:
- Shipment recently booked (not yet scanned into system)
- Incorrect tracking number entered
- Typing errors or extra spaces in the number
- System delay in updating new bookings
Solutions:
- Wait 4-6 hours after booking before tracking
- Verify tracking number from your receipt carefully
- Remove spaces and special characters
- Try tracking on the official website
- Contact customer support if issue persists after 24 hours
Problem 2: Status Not Updating for Extended Period
Possible Causes:
- Parcel in transit between remote locations
- Weekend or holiday affecting operations
- Limited scanning facilities in certain areas
- Technical delay in system updates
Solutions:
- Allow 24-48 hours between updates during transit
- Consider distance and service type selected
- Call customer care for manual tracking at +91-011-2321-1796
- Verify expected delivery timeline for your route
- Check if destination is in a tier-3 city or remote area
Problem 3: Delivery Delayed Beyond Expected Date
Possible Causes:
- Incomplete or incorrect delivery address
- Recipient unavailable during delivery attempts
- Weather conditions or transportation disruptions
- Festival season causing network congestion
- Documentation or verification issues
Solutions:
- Contact customer support immediately for status update
- Verify complete address details including landmarks
- Ensure recipient is available at delivery location
- Provide alternative contact numbers
- Consider office pickup if delivery attempts fail
Problem 4: “Out for Delivery” But Parcel Not Received
Possible Causes:
- Delivery executive unable to locate address
- No one available to receive parcel
- Contact number unreachable
- Multiple addresses in area causing confusion
Solutions:
- Keep your phone accessible during delivery hours
- Inform household members about expected delivery
- Provide clear directions if contacted by delivery executive
- Call customer care to coordinate delivery timing
- Request delivery executive’s contact number
Problem 5: Tracking Shows “On Hold” Status
Possible Causes:
- Address verification required
- Recipient details incomplete
- Payment or COD concerns
- Restricted item flagged
- Documentation missing
Solutions:
- Contact customer support immediately at +91-011-2321-1796
- Provide any additional information requested
- Verify and confirm complete delivery address
- Resolve payment-related issues promptly
- Check compliance with courier shipping guidelines
How to Contact Kamdhenu Courier Customer Support
Effective communication with customer support ensures quick resolution of tracking and delivery issues:
Primary Contact Details
| Contact Method | Information |
|---|---|
| Main Helpline | +91-011-2321-1796 |
| Jaipur Office | 0141-236-1003 |
| Kolkata Office | 033-4007-8939 |
| Email Support | info@kamdhenuairservice.com |
| Website | kamdhenuairservice.com |
| Operating Hours | Monday to Saturday: 9:00 AM – 9:00 PM |
Information to Provide When Calling
For efficient assistance, keep these details ready:
- Complete AWB tracking number
- Sender’s name and contact number
- Receiver’s name and delivery address
- Booking date and service type
- Description of your issue or query
- Receipt number or payment confirmation
Best Practices for Customer Support

- Call during business hours for immediate assistance
- Be specific about your issue and what resolution you need
- Keep records of all communication for reference
- Follow up if issue not resolved within promised timeline
- Escalate to senior support if first contact doesn’t help
Tips for Smooth Kamdhenu Courier Tracking Experience
Before Booking Your Shipment
- Complete Address Details: Provide full address with landmark, floor/unit number, and correct PIN code
- Valid Contact Numbers: Share working mobile numbers for both sender and receiver
- Proper Packaging: Use appropriate packaging materials for contents
- Accurate Weight: Declare correct weight to avoid additional charges
- Service Selection: Choose appropriate service based on urgency and budget
- Save Receipt: Keep booking receipt safe with tracking number
During Transit Monitoring
- Regular Tracking: Check status every 12-24 hours for updates
- Note Changes: Keep record of status updates and timestamps
- Maintain Communication: Keep phone accessible for delivery coordination
- Monitor Timeline: Compare actual progress with expected delivery date
- Anticipate Delays: Consider factors like distance, weather, and peak seasons
At Time of Delivery
- Be Available: Remain accessible during expected delivery window
- Alternative Receiver: Inform others if you’ll be unavailable
- Inspect Parcel: Check package condition before accepting delivery
- Verify Contents: Ensure parcel is sealed and intact
- Provide Signature: Complete delivery confirmation process
- Report Issues: Immediately notify any damage or missing items
For Business and E-commerce Shippers
- Bulk Tracking: Maintain organized system for multiple shipments
- Customer Communication: Share tracking numbers proactively with buyers
- Performance Monitoring: Track delivery success rates and timelines
- Volume Benefits: Negotiate better rates for regular shipping
- Integration Options: Explore API or system integration possibilities
- Feedback Loop: Collect customer feedback on delivery experience
Why Choose Kamdhenu Air Service for Your Courier Needs
Key Advantages
Established Experience With over 20 years in the courier industry since 2003, Kamdhenu Air Service brings proven reliability and expertise to every shipment.
Extensive Coverage The company services 19,500+ PIN codes across India, ensuring your parcels reach even remote locations with reliable delivery.
Technology Integration GPS-enabled tracking on 200+ trucks provides real-time visibility, while online tracking systems offer round-the-clock access to shipment information.
Multi-Modal Transport Utilizing air, surface, and rail transport modes, Kamdhenu optimizes delivery routes for faster and more efficient service.
Customer-Centric Approach With focus on client centricity, the company prioritizes customer satisfaction through responsive support and transparent operations.
Competitive Pricing Affordable rates for same-day delivery, bulk shipments, and regular courier services make it accessible for individuals and businesses.
Specialized Solutions From urgent document delivery to heavy cargo transportation, the service range caters to diverse shipping requirements.
Tracking Best Practices for Different Shipment Types
Document Shipments
- Service Choice: Use express air service for urgent documents
- Tracking Frequency: Monitor every few hours if time-critical
- Backup: Keep scanned copies of important documents
- Confirmation: Verify delivery with recipient immediately
- Insurance: Consider for valuable or irreplaceable documents
E-commerce Parcels
- Customer Updates: Share tracking number immediately after dispatch
- Proactive Communication: Notify customers of any delays
- Delivery Coordination: Facilitate smooth delivery through proper addressing
- Returns Management: Have clear process for failed deliveries
- Performance Tracking: Monitor delivery success rates
Heavy Cargo and Bulk Items
- Appropriate Service: Choose surface cargo for heavy shipments
- Packaging Standards: Ensure robust packaging for safe transit
- Documentation: Keep all paperwork accessible
- Lead Time: Allow extra time for processing and transit
- Special Handling: Request any special requirements upfront
Personal Parcels
- Complete Details: Provide all necessary sender and receiver information
- Contact Availability: Keep phone accessible during transit
- Address Clarity: Include clear landmarks and directions
- Tracking Vigilance: Check regularly for status updates
- Timely Response: Act quickly if any issues arise
Security and Privacy in Kamdhenu Tracking
Data Protection Measures
Kamdhenu Courier maintains strict confidentiality of customer information. The tracking system protects:
- Personal details of senders and receivers
- Contact numbers and email addresses
- Delivery addresses and locations
- Shipment contents information
- Transaction and payment data
Safe Tracking Practices
Protect your shipment information by:
- Not sharing tracking numbers on public platforms
- Using secure channels for sharing tracking details
- Reporting suspicious tracking access attempts
- Keeping booking receipts in safe locations
- Changing contact details if security is compromised
Delivery Security Features
The company ensures secure deliveries through:
- Tamper-proof packaging checks
- Trained and verified delivery personnel
- Signature requirements for confirmation
- Digital proof of delivery systems
- GPS tracking on all transport vehicles
Cost Optimization Strategies
Save Money on Kamdhenu Courier Services
- Service Selection: Choose standard over express when urgency permits
- Bulk Discounts: Negotiate better rates for regular business shipping
- Proper Packaging: Avoid volumetric weight charges with appropriate packaging
- Accurate Declarations: Prevent surprise charges with correct weight and dimensions
- Same-City Options: Use local services for intra-city deliveries
Business Shipping Solutions
For companies with regular courier needs:
- Request dedicated account manager for personalized service
- Explore monthly billing and credit arrangements
- Utilize bulk booking discounts
- Consider long-term contracts for better rates
- Track and analyze shipping costs for optimization
Technology and Innovation
Current Technology Features
GPS-Enabled Tracking The fleet of 200+ trucks is equipped with GPS tracking systems, providing real-time location visibility and route optimization.
Online Tracking Platform Round-the-clock web-based tracking ensures customers can monitor shipments 24/7 from any device with internet access.
Computerized Operations Fully online system for managing and tracking consignments ensures accuracy and efficiency in operations.
Real-Time Updates Automated scanning at checkpoints provides instant status updates in the tracking system.
Future Possibilities
As the logistics industry evolves, potential enhancements may include:
- Mobile application for easier tracking and booking
- Push notifications for real-time status alerts
- AI-powered delivery time predictions
- Enhanced route optimization algorithms
- Chatbot for instant customer support
- Digital payment integration
- Photo proof of delivery feature
Comparison: Kamdhenu vs Other Indian Couriers
| Feature | Kamdhenu Courier | Industry Average |
|---|---|---|
| Established | 2003 (22+ years) | Varies (5-30 years) |
| PIN Code Coverage | 19,500+ | 5,000-25,000 |
| Fleet Size | 200+ trucks | Varies widely |
| Tracking Access | 24/7 online | 24/7 online (most) |
| GPS Tracking | Yes (all vehicles) | Varies by provider |
| Same Day Delivery | Available (Delhi/Jaipur) | Limited availability |
| Customer Support | Phone & Email | Phone, Email, Chat |
| Service Focus | Air & Surface | Primarily Air |
Environmental Responsibility
Eco-Friendly Shipping Practices
As a responsible courier user, you can contribute to environmental sustainability:
Packaging Choices
- Use minimal packaging materials necessary
- Choose recyclable or biodegradable packaging
- Reuse boxes and materials when possible
- Avoid excessive cushioning and fillers
Consolidated Shipments
- Combine multiple items in single shipment
- Coordinate bulk pickups to reduce trips
- Choose slower services when urgency isn’t critical
- Support eco-conscious logistics initiatives
Digital Documentation
- Opt for electronic receipts instead of paper
- Use online tracking instead of phone inquiries
- Access digital proof of delivery
- Maintain electronic shipping records
Conclusion
Kamdhenu Courier Tracking offers a reliable, transparent solution for monitoring your shipments throughout India. With over two decades of industry experience, an extensive network covering 19,500+ PIN codes, and advanced GPS-enabled tracking on 200+ trucks, Kamdhenu Air Service has established itself as a dependable logistics partner.
The online tracking system provides 24/7 accessibility, real-time updates, and comprehensive transit history from pickup to delivery. By understanding how to effectively use the tracking system, interpret status messages, and resolve common issues, you ensure smooth and worry-free delivery experiences.
Whether you’re shipping urgent documents via same-day express service in Delhi or Jaipur, moving heavy cargo through surface transport, or managing regular business shipments, Kamdhenu’s diverse service options cater to varied needs. The company’s commitment to customer satisfaction, combined with features like GPS tracking, online monitoring, and responsive customer support, makes it a solid choice for your courier requirements.
Remember to save your AWB tracking number immediately after booking, track your shipment regularly throughout its journey, provide complete and accurate delivery information, and contact customer support at +91-011-2321-1796 whenever you need assistance. With these practices and the insights from this comprehensive guide, you’ll maximize the benefits of Kamdhenu Courier services and enjoy seamless shipping experiences across India.
Frequently Asked Questions (FAQs)
1. How do I track my Kamdhenu Courier shipment if I lost my tracking number?
If you’ve misplaced your AWB tracking number, you can still retrieve your shipment information by contacting Kamdhenu Air Service customer support. Call their main helpline at +91-011-2321-1796 or the regional office numbers (Jaipur: 0141-236-1003, Kolkata: 033-4007-8939). When calling, provide the following information to help customer care locate your shipment:
- Sender’s complete name and contact number used during booking
- Receiver’s name and delivery address
- Booking date or approximate date when shipment was sent
- Receipt number if you have the booking receipt
- Payment method and amount paid (if remembered)
- Package description (document/parcel and approximate weight)
The customer support team can search their system using these details and provide your tracking number. You can also email info@kamdhenuairservice.com with the same information if you prefer written communication. For future bookings, it’s highly recommended to immediately take a photo of your booking receipt or save the tracking number in your phone’s notes app and email it to yourself for easy retrieval.
2. What should I do if my Kamdhenu tracking status hasn’t updated for more than 2 days?
When your tracking status shows no updates for 48 hours or more, it typically indicates one of several situations, and here’s how to address them:
Immediate Actions to Take:
- Verify Transit Distance: Check if your parcel is traveling to a remote location. Shipments to tier-3 cities or areas with limited scanning facilities may have longer gaps between updates.
- Contact Customer Support: Call Kamdhenu customer care at +91-011-2321-1796 and request manual tracking. Provide your AWB number and ask for specific location and status information.
- Check Service Type: Confirm which service you selected. Economy or surface cargo services naturally have longer transit times and fewer scan points compared to express air services.
- Consider External Factors: Think about whether your shipment is in transit during weekends, public holidays, or festival seasons when operations may be limited.
What Customer Support Will Do:
- Track your parcel manually through internal systems
- Contact the facility where parcel was last scanned
- Provide updated expected delivery date
- Investigate any potential delays or routing issues
- Arrange priority handling if delay is significant
Expected Resolution Timeline:
Most tracking update delays are resolved within 24 hours of contacting customer support. If your parcel is genuinely delayed (not just missing scans), the support team will provide a revised delivery estimate. In rare cases of lost shipments, an investigation process begins, which typically takes 7-10 days to complete with compensation options if applicable.
3. Does Kamdhenu Courier offer same-day delivery, and how can I track it?
Yes, Kamdhenu Air Service offers same-day delivery services, but availability is location-specific. Here’s what you need to know:
Same-Day Delivery Availability:
Currently, same-day delivery is confirmed available in:
- Delhi NCR: For bulk documents and parcels
- Jaipur, Rajasthan: For bulk documents and parcels
These services are offered at competitive rates and are particularly useful for urgent business documents, time-sensitive parcels, and critical deliveries that cannot wait.
How to Book Same-Day Delivery:
- Contact Kamdhenu customer support early in the day (preferably before 11 AM)
- Confirm same-day service availability for your specific route
- Provide complete pickup and delivery addresses
- Mention the urgency and request same-day service specifically
- Pay any applicable premium charges for express service
- Get confirmation of pickup time and expected delivery window
Tracking Same-Day Shipments:
Same-day deliveries are tracked exactly like regular shipments:
- You receive an AWB tracking number after booking
- Track online at kamdhenuairservice.com or through tracking tools
- Expect faster status updates (every 2-4 hours) due to priority handling
- Monitor closely as delivery typically happens within 6-12 hours
- Contact customer support if status doesn’t show “Out for Delivery” by afternoon
Important Notes:
- Same-day service may require minimum quantity for bulk shipments
- Booking must be done early in the day for same-day completion
- Service may not be available on Sundays or public holidays
- Additional charges apply compared to standard delivery
- For other cities, contact customer support to check if same-day or next-day express options exist
4. What does it mean when Kamdhenu tracking shows “Delivery Attempted” and how do I reschedule?
The “Delivery Attempted” status means that the delivery executive visited the delivery address but was unable to complete the delivery. This can happen for several reasons, and here’s how to handle it:
Common Reasons for Delivery Attempt Failure:
- Recipient Unavailable: No one was present at the delivery address to receive the parcel
- Address Issues: Delivery executive couldn’t locate the exact address or building
- Contact Unreachable: Phone numbers provided were switched off or not answering
- Access Restrictions: Gated community, office building, or restricted area access denied
- Incorrect Address: Address provided was incomplete or incorrect
- Delivery Time: Recipient expected delivery at different time
Immediate Steps to Take:
- Call Customer Support Immediately: Contact +91-011-2321-1796 within the same day
- Request Delivery Executive Contact: Ask if you can speak directly with the delivery person
- Confirm Your Availability: Provide specific time windows when you’ll be available
- Verify Address Details: Ensure the address in their system is complete and correct
- Provide Clear Directions: Include landmarks, gate codes, or specific instructions
Rescheduling the Delivery:
Option 1 – Home Redelivery:
- Request redelivery for the next working day
- Provide alternative contact number if primary number had issues
- Confirm specific time preference (morning/afternoon/evening)
- Ensure someone will be available to receive
Option 2 – Office/Branch Pickup:
- Ask for the nearest Kamdhenu office location
- Request to hold the parcel for self-pickup
- Bring original ID proof and booking receipt
- Check office operating hours before visiting
Option 3 – Alternative Address:
- If you won’t be available at original address, request delivery to office or alternative location
- Provide complete new address details
- Confirm if additional charges apply
- Update contact person name if different
What Happens After Multiple Failed Attempts:
If delivery is attempted 2-3 times unsuccessfully, the parcel may be marked for “Return to Origin” (RTO). To avoid this:
- Respond immediately after first failed attempt
- Maintain phone accessibility during delivery window
- Arrange for alternative receiver if you’re unavailable
- Consider branch pickup if coordination is difficult
Timeline Expectations:
- Redelivery typically scheduled within 24 hours of request
- Same-day redelivery possible if contacted early
- Self-pickup usually available same day at branch office
- Address change may add 1-2 days to delivery time
5. Can I track international shipments with Kamdhenu Courier, and what information will I get?
Kamdhenu Air Service primarily focuses on domestic courier services within India, but they do handle some international shipments through logistics partners. Here’s what you need to know about international tracking:
International Service Availability:
Kamdhenu offers international courier services for:
- Documents and important papers
- Commercial shipments and samples
- Personal parcels to select countries
- Export/import cargo through partnerships
However, international services are not as extensive as their domestic network and are typically arranged through collaborations with international logistics partners.
How International Tracking Works:
1. Within India (Until Customs):
- Use your Kamdhenu AWB number to track normally
- Monitor progress until shipment reaches international gateway
- Status will show movement to airport/customs facility
- Updates continue until handed to international carrier
2. International Transit:
- Once shipment leaves India, tracking may switch to partner’s system
- You may receive a new international tracking number
- Update frequency varies depending on destination country
- Some tracking gaps normal during international flight/transit
3. Destination Country:
- Local postal or courier service handles final delivery
- Tracking continues through destination country’s system
- Customs clearance status may be visible
- Final delivery updates from local service provider
Information Available Through International Tracking:
| Stage | Information Provided |
|---|---|
| Domestic Transit | Pickup, local hub, airport movement |
| Export Customs | Customs clearance status, documentation |
| International Flight | Departure from India, in-transit status |
| Destination Arrival | Arrival at destination country |
| Import Customs | Customs clearance at destination |
| Local Delivery | Out for delivery, delivery completion |
Tracking International Shipments:
- Start with Kamdhenu Number: Use your original AWB number on Kamdhenu tracking
- Note Partner Details: Check if shipment is transferred to partner carrier
- Use Universal Trackers: Try multi-carrier tracking tools that aggregate data
- Contact Customer Support: Call +91-011-2321-1796 for international shipment status
- Email Inquiries: Use info@kamdhenuairservice.com for detailed international tracking
Important Considerations for International Shipments:
- Longer Transit Times: International shipments take 5-15 days depending on destination
- Customs Delays: Allow extra time for customs clearance (2-5 days typical)
- Tracking Gaps: 24-48 hour gaps between updates are normal
- Documentation: Keep all customs paperwork and receipts
- Multiple Tracking: You may need to track on multiple platforms
- Time Zones: Consider time differences when expecting updates
- Duties and Taxes: Recipient may need to pay import duties
If International Tracking Isn’t Working:
- Wait 24-48 hours after booking for system update
- Verify you have the correct tracking number format
- Check if a secondary international tracking number was provided
- Contact customer support for manual tracking
- Ask for the partner carrier name and their tracking details
- Coordinate with recipient in destination country for local tracking
For customers with regular international shipping needs, it’s advisable to discuss tracking procedures with Kamdhenu customer support upfront and understand which partners they use for specific countries, as tracking visibility and update frequency can vary significantly by destination.